Terms & Conditions

Last updated: November 15, 2025

1. Contracting Parties

These Terms & Conditions ("Agreement") govern the relationship between:

Seclusa Global – Christian Hänsel
Registered sole proprietorship in Germany
("Seclusa Global", "we", "us", "our")

and any user of the platform, either as:

  • Buyer Member ("Buyer")
  • Broker Member ("Broker")

By registering or using the platform, you accept these Terms & Conditions.

2. Services Provided

Seclusa Global provides an online platform designed to match Brokers offering high-value real estate with qualified Buyers.

Seclusa Global is not a real estate broker, agent, or intermediary. We do not negotiate, arrange, or close real estate transactions.

Our role is limited to technical and administrative services: receiving property exposés, tagging by region and price, and distributing exposés via e-mail to selected Buyers.

No Guarantees

  • the number of property listings available,
  • the number of offers Buyers will receive, or
  • the number of enquiries Brokers will receive.

3. Membership and Fees

3.1 Buyer Membership

  • Standard Membership: USD 10,000 per year (covers up to 3 selected regions).
  • Premium Membership: USD 20,000–25,000 per year (covers up to 5 regions, includes concierge access and priority matching).
  • Payment is due upfront. Membership is activated only after full payment is received.
  • Membership term: 12 months minimum.
  • Membership renews automatically for another 12 months unless terminated.

3.2 Broker Listings

  • Standard Listing: USD 5,000 per property / 90 days.
  • Premium Listing: USD 12,500–15,000 per property / 90 days (includes guaranteed Buyer Alerts and priority placement).
  • Annual Private Office Package: USD 50,000–75,000 (includes 10–15 Premium Listings).
  • Payment is due upfront. Listing is published only after full payment is received.
  • No refunds under any circumstances.

4. Term and Termination

  • Minimum contract duration: 12 months (for Buyers).
  • Automatic renewal unless terminated before the end of the current term.
  • Termination is possible at any time. Fees already paid remain non-refundable.

5. Property Exposés

  • Brokers are solely responsible for the accuracy and content of their property exposés.
  • Exposés must be provided as PDF files.
  • Seclusa Global is granted the non-exclusive right to store and forward exposés to relevant Buyers, without modification.
  • Seclusa Global does not alter, edit, or validate exposés. They are distributed strictly “as is”.
  • Exposés remain the intellectual property of the Broker.

5.1 Off-Market Requirement

  • All exposés submitted by Brokers must represent off-market properties, i.e., properties not published on public listing portals, social media, or other open-access channels.
  • By submitting an exposé, the Broker confirms that the property is not publicly marketed.
  • If a property becomes publicly listed after submission, the Broker must immediately notify Seclusa Global and withdraw the exposé.
  • Seclusa Global reserves the right to remove listings that violate this principle.

5.2 Sanctions for Non-Compliance

  • In case of breach of the off-market requirement, Seclusa Global may terminate the Broker’s membership with immediate effect, without refund.
  • Repeat or severe violations may result in permanent exclusion from the platform.

6. Confidentiality and Data Privacy

  • Buyer data will never be disclosed to Brokers.
  • Exposés are not publicly accessible and are only shared via e-mail with selected Buyers.
  • Members must not share, forward, or publish any information, documents, or exposés received via Seclusa Global outside the intended purpose.
  • Any breach of confidentiality entitles Seclusa Global to terminate membership immediately, without refund.
  • Seclusa Global complies with the EU General Data Protection Regulation (GDPR).

7. Proof of Funds

  • Buyer membership applications require proof of financial capability (Proof-of-Funds/Bank Letter).
  • Seclusa Global reserves the right, at its sole discretion, to request updated proof at any time.

8. Liability Disclaimer

Seclusa Global provides its services strictly on an "as is" basis.

No warranty or representation is given for the availability of the platform, number of listings, number of Buyer offers, or successful matches.

Seclusa Global is not liable for:

  • accuracy or completeness of exposés (sole responsibility of Brokers),
  • any damages, losses, or claims resulting from the use of the platform,
  • missed opportunities, failed transactions, or lack of interest from Buyers or Brokers.

To the fullest extent permitted by law, Seclusa Global excludes all liability.

9. Governing Law and Jurisdiction

  • This Agreement shall be governed by the laws of the Federal Republic of Germany.
  • Place of jurisdiction: Lemgo, Germany.
  • The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

10. Force Majeure

Seclusa Global is not liable for delays, interruptions, or failures caused by events beyond its control, including but not limited to natural disasters, wars, strikes, sanctions, pandemics, or government restrictions.

11. Miscellaneous

  • If any provision of this Agreement is held invalid, the remaining provisions remain in full force.
  • This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements.
  • Amendments require written form.